Fallen victim to online Scam in India?
Internet A Boon or Bane? Although the internet has made life easier — from online banking and shopping to instant messaging and video calls, social media facilitating connecting with strangers and family alike. But it also carries risks like cyberbullying, misinformation, and addiction
The Bane:
- Misinformation and Fake News, Cyberbullying and Online Harassment, Privacy Concerns.
- With convenience comes risk. Online fraud is on the rise, with cybercriminals finding new ways to trick users.
- If you ever find yourself a victim, it’s important to act quickly and follow the correct steps. This guide will help you navigate the process of reporting online financial fraud in India.
What is Online Fraud?
Online fraud includes any criminal activity carried out online using the internet or via connected devices. Examples are:
- Phishing emails
- Fraudulent calls (vishing)
- Credit or debit card misuse
- Identity theft
- Account hacking
Under India’s IT Act, cybercrime cases fall under global jurisdiction, meaning you can report them at any cybercrime cell in the country.
Step-by-Step: How to Report Online Fraud
Step 1: Immediately Block Your Debit/Credit Cards
Contact your bank or financial service provider as soon as you spot an unauthorised transaction. Ask them to block your cards to prevent further misuse and report the fraudulent activity to customer care.
Step 2: Collect Proof and Details
Before lodging a formal complaint, gather:
- Bank statements for the last six months
- Transaction details (date, time, amount)
- Screenshots of fraudulent messages or apps
- Any suspicious links or phone numbers
- A copy of your valid ID and address proof
These will strengthen your case and speed up the investigation process.
Step 3: Report to the Cybercrime Cell
You have two easy options:
- Online: You can report it through the National Cyber Crime Reporting Portal. This portal allows you to report various cybercrimes, including financial fraud.
- You can also visit: cybercrime.gov.in and submit your complaint.
- Helpline: To report cybercrime, the national helpline number is .
Include your personal details, incident description, and all supporting evidence.
Step 4: File an FIR at the nearest Police Station (If Needed)
If you cannot reach a cybercrime cell, go to your nearest police station and lodge an FIR. As per Section 154 of the Criminal Procedure Code, police must record your complaint, regardless of jurisdiction. If they decline, escalate to the Police Commissioner or a Judicial Magistrate.
Important Things to Remember
- Address your written complaint to the Head of the Cybercrime Cell.
- Keep a copy of your complaint for reference.
- Inform your bank within 72 hours of spotting fraudulent transactions to avoid personal liability — especially if the incident occurred via public Wi-Fi, malware, or unauthorised access.
- Act fast; the sooner you report, the better your chances of stopping further damage.
Stay Vigilant. Stay Protected.
Cyber fraud may be inevitable in today’s digital world, but awareness and prompt action can make all the difference. Save important helpline numbers, bookmark reporting websites, and share this guide with your friends and family.
Quick Contacts
- National Cybercrime Helpline: 1930 / 155260
- Online Complaint Portal: cybercrime.gov.in
Savdhaan Rahein. Surakshit Rahein
